DV Structural Engineering Ltd is committed to protecting your personal data. We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is any information about you that enables you to be identified.
Data we will collect
- Name
- Address
- Email address
- Telephone number
- Business name
- Job title
- Profession
Your rights
DV Structural Engineering Ltd will always fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You have the following rights under GDPR and DV Structural Engineering Ltd will always uphold these rights:
- The right to be informed about our collection and use of your personal data.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right for your personal data to be deleted or disposed of.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability – if you have provided personal data to us directly, you can ask us for a copy of that personal data to re-use with another service or business.
Further information about your rights can be obtained from the Information Commissioner’s Office or the Citizens Advice Bureau.
How we use personal data
Under GDPR, we must always have a lawful basis for using personal data, such as:
- Supplying our services to you. Your personal details are required for us to enter into a contract with you.
- Communicating with you by email or telephone.
We do not use personal data in automated decision-making and profiling.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email/telephone post with information, news, and offers on services. You will not be sent any unlawful marketing or spam.
How long we keep personal data
We will not keep your personal data for any longer than is necessary. We are required to hold data for previous jobs for 6 years for insurance purposes.
How and where we store personal data
All personal data is stored securely in the UK.
We will not share any of your personal data with any third parties, subject to one important exception. In some very limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
How to access your personal data
You are welcome to contact us to access your personal data: info@dvstructuralengineering.com
We will not charge for this. We will respond to request within one month of receiving it.
How to make a complaint
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
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